1 reviews | Active since Nov 2016

08 Nov 2016, 11:42

still being debited after 6 months

<p>Really Glcoell???, I state my story yesterday and you ask for my contact details and dont bother calling, but on hello Peter it shows you responded to my needs ??????</p> <p>....STILL BEING DEBITED AFTER 6 MONTHS I cancelled a contract via email with all the forms sent to me on the 07/06. I received acknowledgement and a ticket number they are working on it. since then I have tried calling them on ********** to be cut off EVERYTIME. Unless you press the option to take out a contract, then they answer almost immediately. its been 6 months, the contract had eventually expired in Sept and STILL im being debited for the contract. no one gets back to you via email as it tells you that the email had permanent failure, a wonderful man from a store was going to help me but he has left GLOCELL in the interum. PATHETIC SERVICE, LYNELLE PELLAY promised so many times to help or excalate but NEVER comes back to you. Last time i was able to get through to glocell on email or phone was the 04th August !!!!!!</p>

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