JE
Jacques E

1 reviews | Active since Jan 2010

09 Mar 2017, 15:47

Still being billed after cancelling our contracts 6 months ago.

<p>We cancelled our 50 data contracts with GloCell 6 months ago.</p> <p> </p> <p>I have spoken to numerous people, countless Emails and have spent hours trying to, not just get them cancelled but also get a refund.</p> <p> </p> <p>After they confirmed by Email and telephonically, numerous times that it is cancelled, they are still billing us.</p> <p> </p> <p>When phoning their support line, they keep on transferring you to the wrong departments and eventually said that they do not have a complaints department.</p> <p> </p> <p>This is unfortunately the only way I hope to get a response and a solution.</p>

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