*****ing our money !

<p>Got a message one day about 8 months ago informing my wife her cell service provider is no longer NashuaMobile, but now Glocell. She has been trying for MONTHS to downgrade her package, but Glocell are physically IMPOSSIBLE to get hold of; they simply do not answer their phones and emails go totally unanswered. Yet every month their debit order runs and they take their money ! This is nothing short of theft now as she is out of contract and does not require such a high contract anymore. CellC say they can't help as we MUST go to her service provider, but what does one do when they are totally mute and one cannot get hold of them !!? This is *******. </p>