bC
bronwyn C

1 reviews | Active since Dec 2012

13 Jun 2016, 09:45

*****ing money

<p>I signed my cell Phone contract with auto page and have itemised billing. Goodell has taken over the contract and has given me more shot than anything. They are charging me for itemised billing and not sending to me. When I ask for it they ignore me. When I ask them to cancell this service they still ignore me. What does it take to get a response from om them. They are *****ing money. I want my money back as they have not provided what I asked for.</p>

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Replies (1)
Glocell
Glocell's reply14 Jun 2016, 12:34
Official

Dear Bronwyn,

We apologise for the lack of assistance that you have received regarding your billing query and for the trouble that you have gone through to ensure that your matter has been resolved. Thank you for bringing your query to our attention, we welcome the opportunity to help you resolve your matter with us. We have notified our support team of your matter; we assure you that they will be able to assist you. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell

Best regards,