SO FED UP WITH THE STRUGGLE EACH AND EVERY MONTH

<p>I have had it with Glocell as a service provider.</p> <p> </p> <p>I have been move to them but I got the worst service from them so I want to cancel my contract with them as my contract has ended and I don’t want to continue.</p> <p>Since my contract ended my bill has stayed the same or even more and I am not even paying for a device just my data and min that I had previously on my contract.</p> <p>I have sent them my termination forms three times already and I still haven't got any assurance that my contract has been terminated so I can go to Prepaid.</p> <p>So I had to call them again and none of the Call options is working they all drop as soon as you enter the option to talk to an agent the only option that works is when you select to get a new contract or to upgrade AND THAT IS UNACCEPTABLE!!!!</p> <p>When I eventually got thru the agent assured me that my contract has been terminated as from the 16th of last month BUT SUPRIZE, SUPRIZE I yet again got the data bundle on the first of May where I was supposed to be on prepaid and settle my account.</p> <p>SOOOOOOOOOOOO I had to call GLOCELL yet again today and ask what is going on and all that that was said is it has been escalated because there is too much numbers that needs to be taken off contracts so maybe mine wasn’t part of last months....</p> <p> </p> <p> </p> <p>PLEASE UNDERSTAND THE HUGE FURSTRATION!!!!!!!</p> <p> </p>