KC
Kit C

1 reviews | Active since Sept 2016

12 Sept 2016, 18:27

Shocking, shocking service !!!

<p>I migrated from Autopage to Glocell in April 2016 only to find my billing has been an absolute mess since then. Numerous phone calls, hours spent trying to get through, calls being dropped and when you do get through you speak to *********** staff who assure you that the problem is resolved but never is. I have written emails requesting feedback to my problems but they don't even have the decency to reply to you and yet all the issues and mistakes being made are on their side. I have never ever dealt with a Company that can treat a client like Glocell does. My contract ends in 3 months time and that is the last they will ever see of me. Please be aware of the problems associated with the billing side of this Company - Pathetic" to say the least.</p>

0
Replies (1)
Glocell
Glocell's reply13 Sept 2016, 10:01
Official

Dear KitCase,

The GloCell Team would like to extend our most sincere apology for the inconvenience we have subjected you to.

Please rest assured that a capable team member will be contacting you to assist in resolving this matter.

Warm Regards

The GloCell Team

Best regards,