Shame on you Glocell!!!

<p>My husband took upgraded his contract earlier in the year & got the Cruise to Nowhere.</p> <p> </p> <p>We registered and sent the confirmation vouchere and were advised to contact Glocell in November.</p> <p>After numerous phone calls and emails I eventually got hold of someone at the call centre and were sent forms to complete, which we promptly completed. We received a reply email to say that it will take 10 days for us to receive confirmation. We are still waiting!!!!!!</p> <p> </p> <p>I have been trying to contact these people for over a month and eventually got hold of them on the 15/12/16. I was advise that a confirmation email would be sent to me the same days as the person dealing with the cruises is sending the emails that day.</p> <p> </p> <p>Once again nothing!!! Is this a ****, or are the people dealing with this just ***********!!</p> <p> </p> <p>We opted for the cruise in January and it is now the 19/12 and we have still not received any feedback. Do you realise that we are people who needs to work and not people of leisure. We need to arrange leave etc.</p> <p> </p> <p>I was considering also changing my service provider to Glocell, but after the terrible service received, I have definetaly changed my mind.</p> <p> </p> <p>GLOCELL YOU SHOULD BE ASHAMED OF SUCH BAD SERVICE!!!!</p>