SHAME FOR GLOCELL

<p>I was an Autopage customer and when Autopage closed down I was moved to Glocell. I upgraded my cell contract on the 14th April 2016. Up to today I never received my new phone (Samsung J5) and after many calls to Glocell Customer care line I have been told just to wait for the couriers as they have the phone for delivery. After a month I phoned again just to hear the couriers could not find my adress in Witbank because the suburb is unknown to them. So on Im still waiting for the delivery. 3 weeks back a gentleman from the warehouse phoned me to hear if Im happy with my phone... I told him about this whole story and he re assured me that I will get my phone in the next week. And..... on today 24 August Im still waiting for my upgrade phone. Can I switch my contract from Glocell to another network like Vodacom/Mtn or even Cell C where there is actaully someone who will put the customer first?</p>