1 reviews | Active since Oct 2016

31 Oct 2016, 18:18

Service suspended without notice

<p>My account has been suspended by Glocell on Friday the 28th of October without any prior notice and my account is not in arrears. I have been trying to get through to their customer care line on ********** with no luck, I can not log a query on their website nor did I have any luck contacting their head office.</p> <p> </p> <p>I got re-direted to Cell C's customer care line via an automated message today but they were unable to assist me other than confirming that they have had mulitple complaints from clients.</p> <p> </p> <p>Can someone please get back to me???? I use my phone for business purposes!!!!!!!!!!!!</p>

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Replies (3)
's update28 Nov 2016, 10:39
Reviewer Update

Dear Glocell

It is a month later and I am experiencing the exact same problem again????????? This is really ridiculous????

What the hell is going on there??????

's update29 Nov 2016, 09:44
Reviewer Update

Dear Glocell

My account has still not been restored. I had an emergency situation this morning were I could not get hold of anybody to assist me????????

When will this be sorted??????????????

's update30 Nov 2016, 11:07
Reviewer Update

Dear Glocell

Still no response fron your team on this? I can not even dial out to your customer care line ********** ?????

I need this solved urgently please?????