SERVICE??

<p>I am out of options and can no longer take the pathetic service of GloCell Kimberley!</p> <p>My husband's phone got damaged and we phone GloCell to have it repaired.</p> <p>It has been 3 and a half months and he STILL does not have his phone!</p> <p>He pays a lot of money for the contract and to be without his phone for that long is not acceptable!</p> <p>We phone them and ask for feedback - they say they will phone you back, but the NEVER do!</p> <p>You send e-mails but they do not answer.</p> <p>What must one do to get even acceptable service?</p> <p>Why is it so hard to take ownership and sort out the problem?</p> <p>This is NOT on! </p>