Rippred off data and poor support from call centre

<p>I have a cellc 5gb contract with glocell. I always monitor my usage cause I know I am on an open contract. Ever since I upgraded I never finish my data for the month until this month on the 4th when I got a message that I have less than 500MB remaining and previous day I had 4GB.</p> <p><br />I immediately contacted call center ********** spoke to Jovain Baldeo ref sd524863 who got my usage report and he found out that the usage they picking up is not matching. He said he was going to follow up with cellc and call me back but evenvtoday I am still waiting for his call back. I left several messages for him to call me back but no luck. What frustrates me the most is that I managed to find Jovian and as I was speaking to him he suspended my line and I was unable to call their call center anymore. He had more 2 numbers where he cpuld could call me back but he cares less to call me back. I told jovian that I am using the data for work. I ended up buyong a 1GB adhoc data </p> <p>at additional R149 which also depleted within 2 days. </p> <p><br />Can someone at glocell please resolve my query and call me back today..i need my 4GB and a credit of R149 for additional data that i had topurchase. I am available anytime on ********** 654 during the day today. </p>