Ridiculous Penalty for Paying Up Contract

<p>I recently contacted Glocell in an effort to pay up the remaining 4 months on my contract, in order to port my number to a new network. But they then tell me that I must pay an early cancellation fee. Nobody can explain why I must pay the cancellation, or what loss Glocell will be suffering as a result of me paying up the contract in full. In fact, I will not be able to use the airtime and data that I get on the contract, despite not being able to even use it, due to the porting.</p> <p> </p> <p>Glocell's support line says thats just the system and she can do nothing about it, but that is not acceptable. I could really understand if I was wanting to cancel early and didn't want to pay the balance, but how on earth do you penalise someone for paying early? Can someone that can make a logical decision at Glocell please contact me.</p> <p> </p> <p>Regards</p> <p> </p> <p>Lynda Hyman</p>