Really?

GloCell has billed me incorrectly 2 months running. I have mailed, I have phoned and this is the second review I am writing. What is it going to take for you to sort my query out. You are billing me for two insurance products when I don't even have a device with you. You charged me double for my data. The first request for credit was logged on the 6 to of September, and still no money has been given back for last month or this month. I even followed up last week twice and promises were made and still nothing. I am phoning my bank tomorrow and I am going to reverse these debit orders and then maybe you guys will actually start doing something. I cannot believe you guys get away with this kind of service.