KN
Kayakazi N

1 reviews | Active since Jan 2017

25 Jan 2017, 10:40

Promises & Lies

<p>I was promised i will pay lower rates when i up graded to a top up contract. To my surprise i'm still paying the same amount i was paying on straight up, i have been also charged for 1 gig i have never recieved. And your call center sucks. </p>

0
Replies (1)
Glocell
Glocell's reply25 Jan 2017, 13:40
Official

Dear Kayakazi,

We do apologise for the frustration and inconvenience caused.

Please rest assured that we have escalated your matter - your reference number is: ***9. A consultant will be in touch shortly.

Warm Regards

The GloCell Team

Best regards,