1 reviews | Active since Apr 2014
probably the worst cell phone company in the world
<p>My Number is put on barring for no apparent reason on differenc occasions. I have been dealing with a lady named: </p> <p>Matshidiso Sekgobela</p> <p>Office of the CEO</p> <p> </p> <p>I spoke to her last week, she provided tons of paperwork and said the problems should now be solved. Yesterday afternoon (Sunday 29 January 2017) they have barred calling on my phone yet again! This is the fifth time this **** has happened. i have a mentally handicapped son and we need to be in touch with his carers and medical staff at. all times. Glocell has a number to contact for support ********** (this on their wedsite). You call this number and get put through to CellC who tell me they are not the service provider can't help me. They then give me that same number ********** to call for support. This sucks big time. Can anyone tell me what will happen if i simply cancel my debit orders and tell both companie to ****** off??? In addition, ever since Glocell too over from AutoPage my bills have escalated every month, My account is paid to date never a payment missed. In fact, I am waiting for them to process a crfedit to my account from last month!!! I advise all to avoid Glocell and CellC at all costs!!! It has taken months and my problems just get worse and worse. What a load of s*%&!!!!!!!!</p>
Dear Mr Holland,
We appreciate you taking the time to alert us of your matter as well as the lack of service you have received. We are sincerely sorry.
Please rest assured that we have alerted the relevant department of your line suspension matter, a consultant will be in touch shortly.
We do hope we are able to restore your faith in the GloCell Team.
Warm Regards
The GloCell Team
***
Dear Mr Holland,
We appreciate you taking the time to alert us of your matter as well as the lack of service you have received. We are sincerely sorry.
Please rest assured that we have alerted the relevant department of your line suspension matter, a consultant will be in touch shortly.
We do hope we are able to restore your faith in the GloCell Team.
Warm Regards
The GloCell Team
***
I am not going to hold my breath waiting. The apathy and incompence deiplayed by both Glocell and Cell C is unriveled. IF, and this is a big IF you get it right I will thank you here. Live up to YOUR end of the contract, Fix the problem and then tell me what has gone wrong - thats all I ask. Until then I will continue to tell the world Glocell sucks. At 3pm Tuesday 31 January my phone is STILL barred from calling!!!!! WHY WHY WHY?
I am not going to hold my breath waiting. The apathy and incompence deiplayed by both Glocell and Cell C is unriveled. IF, and this is a big IF you get it right I will thank you here. Live up to YOUR end of the contract, Fix the problem and then tell me what has gone wrong - thats all I ask. Until then I will continue to tell the world Glocell sucks. At 3pm Tuesday 31 January my phone is STILL barred from calling!!!!! WHY WHY WHY?
