Possibly the worst call centre & company in the country

<p>Good day,</p> <p> </p> <p>My name is Vimal Singh. After a harrowing experience of getting my contract completed and device delivered, which took a total of 3/4 weeks with countless fruitless calls to and from Glocell, I eventually have my device and SIM card (It is an LTE router with a data package and free cruise).</p> <p> </p> <p>Now we embark on the next mission of getting the SIM activated. I recieved my device on the 5th May (Last week Thursday). I phoned in to activate it and they said it would happen automatically in 5 to 7 hours. I called again on Sa****ay since nothing happend. A lday took my SIM serial number, PUK number and IMEI number of the device and said it would take 24 hours to activate. I subsequently called on Monday, and today 12th May, 1 week later, but still no progress. Every time I call they transfer me back and forth even after asking what option to choose to activate my SIM, which frustrates the hell out of me!</p> <p> </p> <p>1. Train your staff properly about your own call centre options.</p> <p>2. how many more weeks/months till my SIM gets activated?</p> <p> </p> <p>A colleague recieved his device after me and got his SIM activated before me. What in the world are you guys doing? Don't you have a queue system?</p> <p> </p> <p>I'm severly doubting this company. Can you do anything without me writing here on Hello peter?</p> <p> </p> <p> </p> <p> </p>