JJ
Johan J

1 reviews | Active since Nov 2014

19 Jul 2016, 08:10

Poor service

<p>Eversins my contract was taken over by Glocell from Autopage, it is a disaster. from 17/05/16 I did mail the CEO of Glocell regarding the confusion and my upgrade phone that was suppose to be delivered to me from March this year. till then I did not receive any outcome or phonecall from Glocell. Yesteday I had to drove from Mpumalanga to Gauteng to get my three contracts cancelled at a Glocell store in the Greenstone Mall as the ********** number is always busy. The assistant Rudolf was not really friendly nor helpful. I never request my contracts to be incorparated with Glocell, why force us? I will take this matter further to the NCC. From my own investigation on social media it is clear I am not the only one with the same frustrations.</p>

0
Replies (1)
Glocell
Glocell's reply24 Aug 2016, 15:52
Official

Dear Johan,

We are really sorry that you have not received any assistance with your queries as yet. We have notified our team to contact you to help you resolve your matters with us; your reference number is ********** .

Kind Regards,

The GloCell Team

Best regards,