SG
Sikholiwe G
1 reviews | Active since Jun 2015
22 Jun 2016, 14:08
Poor Service
<p>I have been calling the company to cancel my insurance for my tablet and it has been about 5 times now as I like to follow up on what is happening. So now suddenly I recieve a statement of the amount that I have to pay the amount for the insurance. I am very disappointed with this as i asked them to please cancel cause I do not need to pay for something that I do not need. I think it was better when we had AutoPage than GloCell.</p>
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Glocell's replyOfficial
06 Jul 2016, 16:08Dear Sikholiwe,
We are really sorry for the lack of assistance that you have received with the removal of your insurance on your account. We have notified our support team of your matter and we assure you that they will help you resolve your query with us. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
Glocell's reply06 Jul 2016, 16:08
Official
Dear Sikholiwe,
We are really sorry for the lack of assistance that you have received with the removal of your insurance on your account. We have notified our support team of your matter and we assure you that they will help you resolve your query with us. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,