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rosinah M

1 reviews | Active since May 2016

10 Oct 2016, 14:26

Poor Poor Customer Service

<p>I have been calling Glocell from the 15th September concerning by September bill with no luck. My Reference numbers are ********** 1, ********** 2, ********** , ********** 8. I never sent sms with this number yet am being charged for sms. I dont use internet on this phone yet am being charged for data.I have never sent an mms yet being charged for mms. The number in question is ********** 257. This number is off for most of the time unless I make calls with the free minutes.</p> <p>Can someone call me on ********** 396 since 074 number is off.</p> <p> </p> <p>Most of the time when you call them they drop your calls. Today after holding for 30 minutes I spoke to Daniel Pillay. He was very rude. I asked to speak to his manager and he dropped my call. Ref number for today: ********** 1</p> <p>I also wanted you to debit my account R 264 for my usual billing until someone call me and explain why I have to pay extra R600 on my account. I reversed the R882 since I dont know what it is for.</p>

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