NP
Naledi P

1 reviews | Active since Oct 2012

02 Aug 2016, 10:35

Poor customer servie resolution and Billing me

<p>My contract ended with Altech, now managed by Glocell for my Cell C contract on the 2nd of July 2016 as advised by Lynelle Pillay. They have debited my account for what i dont know and I qureried with Lynelle and I have no response yet as I want to keep the number.</p>

0
Replies (1)
Glocell
Glocell's reply22 Aug 2016, 14:02
Official

Dear Nalendi,

We are really sorry for the experience that you have had with us so far along with the lack of feedback that you have received. We have notified our support team of this and we assure you that they will help you resolve your matter; your reference number is ********** .

Warm Regards,

GloCell