Poor Customer Service after an Upgrade

<p>I have been moved from Autopage to GloCell on my cell c data contract. On the 16 September 2016 I went to the Glocell store in Uitenhage for my upgrade. The sale person did the upgrade and told me they dont have the device (cell phone) instock they will order it from the warehouse and the delivery will take ± 5 days. Toady is the 07 of October 2016 and I am still waiting for the device. I have made numerous phone calls to Glocell in Uitenhage and also their headoffice with a whole lot of empty promisses. I wrote them emails as well but with no response at all. They always say we will phone you back but they never phoned back. I am going to terminate my contract with this company because they have no clue what good customer service is. I am honestly sick to my stomach with there empty promisses . I will not recomend them to anyone going forward ever. They SUCK!!</p>