1 reviews | Active since Jun 2016
poor customer service
<p>Despite countless calls to a call centre that never seems to pick up, like it doesn't exist. And multiple emails to consultants who don't know anything on customer service. And finally going to them with the hope of some help...they are just useless...up till this very day no help whatsoever has been given to me.i have a contract with them and I am not receiving the data attached to the contract.so sick and tired of them.</p>
Dear Maxine,
We are really sorry for the way you feel and for the lack of assistance that you have been receiving regarding your contract. Please can you send us the number that you are querying the benefits of. Once we have received this information, we will notify our support team of your matter and we will resolve your query. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
Dear Maxine,
We are really sorry for the way you feel and for the lack of assistance that you have been receiving regarding your contract. Please can you send us the number that you are querying the benefits of. Once we have received this information, we will notify our support team of your matter and we will resolve your query. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Best regards,
