1 reviews | Active since Jan 2017
poor customer service
<p>Since signing up my contract with glocell i have had bad and poor customer service from their call centre.</p> <p>They offered a free holiday when i changed from Autopage to them and when the time came for booking the holiday i have been given the run around.</p> <p>It is totally frustatig dealing with their call centre</p>
Dear Yathish,
GloCell would like to thank you for the interest you’ve shown in the recent MSC cruise promotion.
To date GloCell has been able to accommodate over 1,000 customers, plus their families, with this MSC cruise promotion.
Due to the staggering response to the campaign we regrettably have to advise that there are no longer TLC/MSC promotional cruises available.
This campaign was always dependent on promotional availability however, as a gesture of goodwill, GloCell has decided to provide qualifying customers that did not receive a cruise, an R8,000 discount on their GloCell account, to be used towards their monthly subscription and usage (not exceeding R1,000 per month).
Terms and conditions apply.
Best regards,
Dear Yathish,
GloCell would like to thank you for the interest you’ve shown in the recent MSC cruise promotion.
To date GloCell has been able to accommodate over 1,000 customers, plus their families, with this MSC cruise promotion.
Due to the staggering response to the campaign we regrettably have to advise that there are no longer TLC/MSC promotional cruises available.
This campaign was always dependent on promotional availability however, as a gesture of goodwill, GloCell has decided to provide qualifying customers that did not receive a cruise, an R8,000 discount on their GloCell account, to be used towards their monthly subscription and usage (not exceeding R1,000 per month).
Terms and conditions apply.
Best regards,