Poor call center service, well no service at all
<p>I have been trying to get hold of customer support for days now. When calling GloCell and then pressing 4 for customer support it just rings for countless minutes. This takes airtime! I have a business and can't be in the office all the time so all I want to know is the waybill number so that I know when to be in the office. It been 10 days now. </p>
Dear Chris,
We are really sorry for the way you feel. We have forwarded your details to our support team who will look into your matter. We have been receiving an influx of customer queries; we assure you that we will resolve your query, please bear with is during this time as we are doing this on a case by case basis. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell
Dear Chris,
We are really sorry for the way you feel. We have forwarded your details to our support team who will look into your matter. We have been receiving an influx of customer queries; we assure you that we will resolve your query, please bear with is during this time as we are doing this on a case by case basis. We sincerely apologise for the inconvenience caused as a result of this.
Warm Regards,
GloCell