Pethetic service !!

<p>I have two Cell C contracts that was taken over by Glocell.The one contract expired 2016-04-27 and I send a e-mail with notice of cancellation on 2016-03-14 to them and confirmed it telephonically.<br />On 2016-05-01 and 2016-06-01 they still deducted payment for the contract. When I enquired from them , they just said they have a backlog, and that I have to keep on paying if its not cancelled ???<br />I belief that is not part of my contract and that they should refund me.<br />My wife have the same problem with her contract. Notice of cancellation was given on 2016-04-22 to end her contract on 2016-05-27, but again it was not cancelled.<br />I have given notice of my other contract ,that is ending 2016-06-28, but belief the same will happen.<br />Several calls from my side was made ,that i have to pay for( UP to R 40 per call !!) but they don’t respond and don’t assist. How do i get these people to assist or respond ?? they just dont care !!! i have never ever had such poor service delivery from any person or company and will absolutely not recomment the to anybody !!<br /><br /> </p> <p> </p>