mP
melissa P

1 reviews | Active since Oct 2015

12 Jun 2016, 20:33

pathetic service from Glo cell

<p>I've been trying for almost a month, now trying to take out a contract with Glo cell. I was not enquiring or asking for information, I wanted to do the actual contract... I did the credit vet etc but every time I called they had no stock of item said they wud get back to me but never did. I tried calling again last week and three consultants say they can't help me and that the initial consultant I spoke to, a trisha, will get back to me.. this is yet to happen and I'm fed up now... I wanted to take contract so get the msc deal.. but if url avoiding ppl taking contract, makes me wonder why or do url just have very unprofessional, ppl working there...</p>

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Replies (1)
Glocell
Glocell's reply14 Jun 2016, 13:15
Official

Dear Melissa,

We are truly sorry for the difficulty that you are experiencing to take out a new contract with us; as well as the lack of assistance. We have notified our support and sales team about your matter and they will contact you regarding your matter. We sincerely apologise once again for the lack of assistance that you have received.

Warm Regards,

GloCell