1 reviews | Active since Jun 2016
Pathetic Service acutally NO SERVICE PROVIDED!!!!!!
<p>Well firstly please refer back to my initial complaint the problem IS NOT WITH THE phone not being received!! we have received the phone the problem is with the sim card!! firstly we had to do a sim swap which too forever now the problem is that the number is always showing unknown or private number the settings on the phone are all correct we went into a cellular provider to assist and they said the problem is with Glo Cell. can you give me a contact number that I can call you on as the number you have provided DOE NOT EXSIST??? and I do not want to go through the call center as I hold on every time for over 45minutes AND STILL GET NO HELP!!!!!!!!!</p>
Dear Roxanne,
We are really sorry for this and for the inconvenience that this has caused you. We fully understand that the settings on your phone are correct and we would love to help you get your phone back to normal. In order for us to help you, please can you send us the number that this query relates to along with the full name of the account holder so we can check this on our systems. This information will assist us greatly in resolving your query. We look forward to your response.
Warm Regards,
GloCell
Dear Roxanne,
We are really sorry for this and for the inconvenience that this has caused you. We fully understand that the settings on your phone are correct and we would love to help you get your phone back to normal. In order for us to help you, please can you send us the number that this query relates to along with the full name of the account holder so we can check this on our systems. This information will assist us greatly in resolving your query. We look forward to your response.
Warm Regards,
GloCell