pathetic service

<p>Signed a contract 15.6.2016.. waiting for device to be delivered as the store had no stock, the store supp**** incorrect address to courier company, which nw took longer for me to get my device. I then went to the courier company to collect my device and then to find out that the sim card has not been actived. Call the consultant he sed he would escalte it. To then find out that the deal i signed up for has expired and they will give be a diff package for the same price but with less benefits. I did not accept and requested they sort it out as it was not my fault. I have emailed the CEO numerous times and have not even received and appology from him or her and no feedback. A company that gives such pathetic service. Its almost a month since signing the contract and have not been able to use it. </p>