1 reviews | Active since Dec 2016

29 Dec 2016, 16:54

PATHETIC SERVICE

<p>Since Glocell took over Autopage i had the most pathetic services ever and endless problems. I have my contract for 17 years and all of a sudden they have a limit on my account that was NEVER there when i was with Autopage. The lady i spoke to at Glocell told me that i now need to complete forms they will send to remove the limit i NEVER asked for and take it to head office before it can be removed. I had to phone from my daughter's phone to the apparent toll free number for Glocell. HOW WILL I GET RID OF THIS USELESS SERVICES,RECCURING PROBLEMS AND GET WHAT I PAY FOR EVERY MONTH WITHOUT ISSUES?!?!</p>

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Replies (1)
Glocell
Glocell's reply04 Jan 2017, 11:34
Official

Dear Angilique,

Thank you for bringing this to the team's attention. We sincerely apologise for the frustration and inconvenience caused.

Please rest assured that a consultant will be contacting you to rectify this matter shortly.

Warm Regards

The GloCell Team