Pathetic service

<p>On the 12th April 2016 my contract for R99 for a router with 20gig data per month with the msc cuise was approved,</p> <p>i done the application at the vereeniging store and was told that they will let me know as soon as they get the routers in because they were waiting for stock to come in . Between the 12th April and yesterday i must have phoned the store at least 50 times and also sent numerous emails enquiring about when i'll be getting me router . This morning i got a call from your consultant at the Vereeniging store to tell me that the head office can't give me the contract for R99 anymore and that i will have to pay R199 per month if i want the very same contract . I find this totally unacceptable because i have on email that my initial contract of R99 was approved and i demand that i get the contract for R99 . I hope someone at Glocell get's back to me because i'm not going to let this issue go</p>