Pathetic Pathetic

On 12 April I reported an issue I had with a blocked handset on Hellopeter. I was called and assisted by Nomfundo Xabi. She gave me the requirements to get the handset unblocked. On 14 April we fwded her all the documents / requirements. Thereafter it is a mission to get feedback from her or to get hold of her. The call centre is definately the worse I have ever experienced in my life. I managed to get hold of her only once on the morning of 26 April. Again she made promises to keep us posted and then Autopage got blamed for the delay. I shared my view and utter disgust with her for her service and Glocell and still it is lik water of a ducks back. Emails and phone calls were made from 28th to date..... NOTHING!!!