Pathetic
<p>Good Morning</p> <p> </p> <p>Regarding the MCS Cruise we have registered last year already, got a confirmation and sms with unique number, but then we get a sms to say that they cannot accomodate anyone as it is full, please explain and then the sms states that we will get a credit to the value of R8000.00, how does that compensate us by all this lies cause the R8000.00 suppose to be taken of our monthly installments everymonth in order to make sense, please explain cause you do not lead your clients to all this lies</p>
Good day,
This promotion was not a **** and in fact GloCell has accommodated over 1,000 subscribers already, plus their families. We regret that despite the managing agent’s reassurances that there would have been more than enough capacity of promotional TLC/MSC Cruises, it turns out that these have subsequently been depleted. Part of the promotional conditions however was that this was subject to promotional availability and that if needed GloCell could provide a different reward, hence the R8,000 Discount. Promotional T&C’s were especially communicated very clearly well in advance and on all advertising material.
Regards
The GloCell Team
Best regards,
Good day,
This promotion was not a **** and in fact GloCell has accommodated over 1,000 subscribers already, plus their families. We regret that despite the managing agent’s reassurances that there would have been more than enough capacity of promotional TLC/MSC Cruises, it turns out that these have subsequently been depleted. Part of the promotional conditions however was that this was subject to promotional availability and that if needed GloCell could provide a different reward, hence the R8,000 Discount. Promotional T&C’s were especially communicated very clearly well in advance and on all advertising material.
Regards
The GloCell Team
Best regards,