1 reviews | Active since Jan 2012
PATHETHIC SERVICE
<p>My contract ended as of 31/07 - Glocell just deregistered my number from the Cell C network - yet when i go onto my online profile i am being billed for August - i called a store who told me the number is now month to month - yet i asked for the contract to be terminated and the number to be prepaid - cannot get any help on the call centre - i need the number active on prepaid and the bill for August cancelled - contact me immediately - number in question - ********** 746 - contact me on ********** 337 -</p>
Good day Nithia,
Thank you for your post.
We do apologise for the lack of service and communication which you have received from the team.
Please rest assured that a member of the team will be contacting you, via email, for assistance.
Kind Regards,
The GloCell Team
Good day Nithia,
Thank you for your post.
We do apologise for the lack of service and communication which you have received from the team.
Please rest assured that a member of the team will be contacting you, via email, for assistance.
Kind Regards,
The GloCell Team
got a reply on email - sent through all necessary information - still not resolved - being billed for August yet the phone is not registering on the network - asked them to simply move the number to prepaid - in the meantime i'm missing calls - i'm tired of excuses and apologies - just move the number to prepaid - its so simple - i'll even pay for the contract for August - pathetic service again - this is URGENT!!!!!
got a reply on email - sent through all necessary information - still not resolved - being billed for August yet the phone is not registering on the network - asked them to simply move the number to prepaid - in the meantime i'm missing calls - i'm tired of excuses and apologies - just move the number to prepaid - its so simple - i'll even pay for the contract for August - pathetic service again - this is URGENT!!!!!