over charging
<p>Upgraded cell contract and purchased 2 gig of data extra every month.. I don't get any credit for data purchased and get changed high amounts for data used. Approximately R1500 each month. I enquired about 2 months ago. Sent emails, phoned in and was promised it would be rectified. To my disgust it went off again this month. R200 + FOR A R500 CONTRACT.. try phoning you hols for 30 min +and then just get cut off. Auto page was bad but this is worse..</p>
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Glocell's replyOfficial
22 Aug 2016, 14:24Dear Bobby,
We are really sorry for the lack of feedback that you have received with your matter. Our support team is working on your matter and your reference number is ********** .
Warm Regards,
GloCell
Best regards,
Glocell's reply22 Aug 2016, 14:24
Official
Dear Bobby,
We are really sorry for the lack of feedback that you have received with your matter. Our support team is working on your matter and your reference number is ********** .
Warm Regards,
GloCell
Best regards,