SM
Storm M

1 reviews | Active since May 2016

31 May 2016, 12:49

Not service or call back

<p>I HAVE NUMEROUS LY LEFT EMAILS AND PHONE CALLS BUT NO REPLY OR CALL BACK, I HAVE LEFT NUMEROUS CALL BACK EMAILS ON THERE WEBSITE BUT ALSO NO CALL BACK, IT TOOK WEEKS TO GET OUR SIM CARD ACTIVE, THERE ARE OTHER THINGS THAT NEEDS BUT CANNOT GET A HOLD OF THEM AND IF WE DO NO ONE CAN DIRECT ME TO WHO WE WERE DEALING WITH AND NEED TO SPEAK TO WHICH IS VERA NAIDOO , IT'S NOT HER FAULT AS I'M POSITIVE SHE IS NOT AWARE THAT WE TRYING TO GET A HOLD OF HER ALTHOUGH SHE WAS SUPPOSE TO GIVE US A CALL, I NEED SOMEONE TO PHONE ME PLEASE </p>

0
Replies (1)
Glocell
Glocell's reply07 Jun 2016, 15:43
Official

Dear Storm,

We are really sorry for the experience that you have had with us so far. We have notified our support team of your matter and they will help you resolve your matter. We sincerely apologise for the inconvenience that this has caused you.

Warm Regards,

GloCell

Best regards,