1 reviews | Active since Nov 2017
Not bad service - terrible service, actually NO service what so ever
This is the most terrible supplier that i have ever used - on Friday17 nov received sms to pay my account within 3 days or it will be locked. I paid on Saturday 18 November and proof of payment was emailed on monday again on tuesday twice and 3 times on wednesday 22 Nov - my phone was blocked yesterday and is stilll blocked - you cannot get through to any of their numbers at all - they don't reply to SMSe or to emails at all - they pass the bucket from 1 person to the next - and nobody is taking ownership - i don't receive monthly statements at all - this is the worst supplier that I have ever used and I will change my contract as soon as possible - if you can ever get hold of any of them - the phone just ring - when somebody does answer after 20 minutes you get cutt off - I have never been so frustrated in my life - I paid the amount within the day I got the sms - but still they blocked my phone - I am on the road and this is a safety and security risk for me - i cannot wait to terminate my contract with them - and feel they are just a bunch of "*****s" wanting your money - wanting your business, but can't answer a phone call - or a email to get problems resolved - stick to the big guns and the people with the great service like MTN - I was moved to this horrible company not by choose but when Nashua closed down they moved me automatically worst decision ever - while typing this been trying to get hold of their credit department - guess what- - - no answer - Glocell is the WORST company ever and I really don't want to do business with them ever again and I will go to all measures to terminate my contract ASAP.
