1 reviews | Active since Jan 2014
NO WORDS TO EXPLAIN MY FRUSTRATION
<p>I was one of the unlucky people to be moved from Autopage to Glocell recently. I made the worst decision of my life on 22 October when I upgraded my contract through Glocell. I wish I had listened to my wife when she said I should rather cancell my contract. They have stuffed my contract up so badly. I have spent hours on the phone (just trying to get through), sent numerous emails, spent hours at the Faerie Glen store with the manager Abbie and I still sit with a mess! Abbie refuses to give me any Regional Managers or Senior managers at Glocell's contact details. I was promised by Abbie that her Regional Manager will phone me..........3 days later and in true Glocell style, no phone call, no feedback, and I still sit with a mess! I WANT A SENIOR MANAGER TO CONTACT ME SO THAT I CAN GET OUT OF THIS MESS!</p>
Dear Mr Owens,
Our Retail Manager has been alerted of the terrible experience you have had thus far.
Please rest assured that she will be contacting you to assist you.
Warm Regards
The GloCell Team
Dear Mr Owens,
Our Retail Manager has been alerted of the terrible experience you have had thus far.
Please rest assured that she will be contacting you to assist you.
Warm Regards
The GloCell Team
