No warning or service provided!!!!!

<p>I was recently transferred from Auto Page to Glocell without any warning or paperwork notifying me of the swop over. </p> <p> </p> <p>I though Auto Page was a joke with regards to service but Glocell is taking the cake. </p> <p> </p> <p>I normally run out of data round about the 24th and have always received an message regarding data running low..... Not this time around however, no warning and no chance for me to purchase an additional GIG if needed. When I decided to check on my data usage my account has been run up to a massive R2600 for data! I am connected to wifi at home and at work. Normally my 2gig data lasts the whole month as my wifi is always connected. </p> <p> </p> <p>I can not afford this type of account and this will be subtracted from my bank account.... WHAT DO I DO??? </p> <p> </p> <p>I have tried several times to contact them on their customer service line and I just get disconnected every single time. I have logged a call back on the website and no feedback, I have gone the route on their customer care line where you would apply for a new contract.... This however was answered very friendly....as soon as they realized that I was actually complaining instead of wanting a new contact their whole attitude changed and just transferred me to Support who again disconnected my line.</p> <p> </p> <p>How can there be a company in this country with such bad service.... Service I did not even agree to?</p> <p> </p> <p>Is this legal? Am I legally bound to a company I have not agreed to sign with?</p>