no service, no contact, always excuses.

<p>On the 27th of April 2016 i up graded my cellphone contract when i got home later that day u started o use the phone and look at the fetures but in the event i came to find that the back camera was faulty took it back to the store the very next morning where i was told there was nothing wrong with the phone for me i was not happy this the manager then said i shud wait for the sony rep who was in the mall so i waited but when he cam in to the store he to had the same sony device and you could see the diffrence in the quality of the two diffrent cameras. So they said the had no stock so the can give me a new 1 i said ok ill wait till they recived stock week 1 wen i recieved no word from them so i called they said they still waiting for stock... the second week started and after the 8th day of upgrading my contract i recieced a sms statin that my phone has been booked in for repairs. Week 3 came n still there was no contact so i called again an was told no accordin to glocell they cant issue me with a new phone i must wait for it to come back from the repair centre. I was shocked at this but i left it and said i dont wat the device as it has a problem and the manager said he requested a new device so 2 weeks went by and i called again so a full month past n it was the story of no stock and still waiting then in month 2 the story was they dont have stock at the warehouse so i waited n waited then month 3 came and still the same story n then a new story came out that they waiting to get an answer from head office. Then they said the recieved stock and on the day they recieved the stock the store got robed and ever since that day its started all over again from have to wait to get stock and so it wen on and on and i ask everyday and its the same story will let you know today thats what the manager says everyday but i dont hear from him . Im tired and cant take it i even stoped paying for my contract because why must i pay fo something i dnot have which was a foolish move to make due to i still jav to pay for it even though they suspended my line....the service is not good at all and to wait 3 months going on to the 4th for a phone is just wrong....</p>