No service from Glocell what so ever

<p>I was moved from autopage to glocell after autopage closed down. My contract however is on my father's name (dating back from a time where I did not earn enough income to take out a contract on my own name, the debit order did however always run off my bank account).</p> <p> </p> <p>After submitting the documents twice to have the contract moved over to my name (bank statements, payslips, signed power of attorney from my father, address confirmations etc) the contact is still not on my name and I am unable to deal with the contact centre... Even after being assured that the move will be done within 5 to 7 working days on both occasions. My father is not able to visit on of their stores in person as he has Parkinson’s disease and is no longer able to walk.</p> <p> </p> <p>Now I am sitting in the situation where I am not able to load any data bundles over the contact centre, loading them on the web portal takes between 2 weeks or in the latest case it is 40 days and counting and the bundle is still not loaded. I am getting huge bills from Glocell as the 100mb they are giving me is not sufficient to last the month (I had 1gig of data with Autopage). I am not able to cancel the contract as the contract is not in my name.</p> <p> </p> <p>Could someone please assist me with either getting the contract on my name or just cancelling the contract? I want to just block the debit order at my bank but this would adversely affect my father.</p>