No service delivery and wrong billing

<p>For the past 4-5 weeks I have been struggling to get assistance from GloCell!! I upgraded my phone with number ********** at the end og March 2016. I again took a TopUp contract and the person assured me the account will NOT go over R103-00 but last month I received an account of just under R200-00 and this month it was almost R1000-00!! I cannot afford this amount that is why I took out a TopUp contract! A few weeks ago I complained about this on HalloPeter.com and received a response where they apologized and said they will contact me but they never contacted me so I still don't know if the matter is resolved. Since last week the phone is completelynon-responsive, so much so that I cannot even answer any calls and I had to get another phone. I tried on numerous occasions to phone GloCell but the phone rings for so long that it later cuts the call. I also send an email regarding the fact that the phone is not working at all and received an automatic response with *** but still they don't bother to call me. If they cannot solve these issues I want to cancell my contract because I have never received this poor service from any of the other service providers!!!!</p>