No service, but never late to collect money

<p>I am getting absolutely no service from Glocell. I upgraded two of my numbers and I requested a top up 100 on one of the numbers and instead they gave me a smartchat 1GB on both of the phones where as only one number was suppose to have this package. An e-mail was sent on 13th October requesting this to be corrected. On 22nd October i finally got a response from them stating that they would refer to the recording and get back to me. I have not received any feedback since. On 31st October i started the process of trying to give notice of cancellation for the third contract, to no avail. It is impossible to get through on the ********** number as i am always transfered to a voice recording. I then sent an e-mail on the 1st November requesting assistance with this cancellation. Till today i have not recieved any response to the cancellation request e-mail. I would really appreciate it if someone at Glocell could please assist with the problem i am having as a paying customer.</p>