FS
Firhaad S

1 reviews | Active since May 2016

30 May 2016, 16:54

NO SERVICE!!!

<p>My contract was previously with AUTOPAGE, which ended in FEBRUARY 2016. After Glocell took over they continued deducting money from my account. The number has been disconnected and is no longer in use, BUT they are still deducting money from my account. I have tried calling them but they keep you on hold forever. I have even sent numerous e mails but to no avail. PLEASE HELP!!!</p>

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Replies (3)
Glocell
Glocell's reply15 Jun 2016, 09:43
Official

Dear Firhaad,

We sincerely apologise for the delayed response from our behalf. We have been dealing with an influx of customer queries, which has resulted in working through each of them on a one-on-one basis to ensure that it is resolved. We are really sorry that you have not been assisted with your billing query that you have with us. We have notified our support team of your matter; we assure you that they will help you resolve your query. We sincerely apologise for the inconvenience caused as a result of this.

Warm Regards,

GloCell

Glocell
Glocell's reply15 Jun 2016, 09:43
Official

Dear Firhaad,

We sincerely apologise for the delayed response from our behalf. We have been dealing with an influx of customer queries, which has resulted in working through each of them on a one-on-one basis to ensure that it is resolved. We are really sorry that you have not been assisted with your billing query that you have with us. We have notified our support team of your matter; we assure you that they will help you resolve your query. We sincerely apologise for the inconvenience caused as a result of this.

Warm Regards,

GloCell

Glocell
Glocell's reply15 Jun 2016, 09:44
Official

Dear Firhaad,

We sincerely apologise for the delayed response from our behalf. We have been dealing with an influx of customer queries, which has resulted in working through each of them on a one-on-one basis to ensure that it is resolved. We are really sorry that you have not been assisted with your billing query that you have with us. We have notified our support team of your matter; we assure you that they will help you resolve your query. We sincerely apologise for the inconvenience caused as a result of this.

Warm Regards,

GloCell