KV
Kathy V

1 reviews | Active since Jan 2017

16 Jan 2017, 14:13

NO RESPONSE - MSC CRUISE

<p>I qualified for the MSC cruise and submitted the booking form before the cut off date.</p> <p>I received no feedback or confirmation after numerous emails and almost 35 calls to GloCell and TLC Marketing.</p> <p>Hours spent on the phone to hold on and speak to a consultant with no success. I have been trying to contact GloCell and TLC Marketing since mid November 2016!</p> <p>This is unacceptable.</p> <p> </p>

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Replies (3)
KV
Kathy V's update20 Jan 2017, 13:24
Reviewer Update

Good afternoon,

I never received a voucher. That is my correct email address.

Please re-send and cc **********

KV
Kathy V's update06 Feb 2017, 14:12
Reviewer Update

I was told that a R 8000 voucher was emailed to me. Never received it. Sent an email stating that I never received the voucher .... no reply!

KV
Kathy V's update10 Mar 2017, 08:28
Reviewer Update

When am i receiving my R8000 voucher that I was told above had been emailed to me and I never received it? I want to cancel my 3g contract with immediate effect ********** 463. Can someone from Glocell phone me on ********** 701 as I cannot get through to the call centre