1 reviews | Active since Aug 2016
No response for any of my queries
I have been waiting on 2 tickets from Glocell with no feedback.
Query ID: ********** 9 - Date Created: 27 Aug 2017 17:16:58 Query ID: ********** 0 - Date Created: 22 Aug 2017 09:03:14 +0200
How can it take so long to provide me with feedback? My requests have not even been acknowledged yet. I am not able to call the number as I am not currently using their simcard.
Good day Leanne,
Thank you for your post.
Please accept our apologies for the lack of service and inconvenience caused.
Please be advised that we are not able to view the ticket numbers provided, as they have been censored. Please take the time to respond to this message privately, with the ticket numbers, so that we may assist you.
Kind Regards,
The GloCell Team
Good day Leanne,
Thank you for your post.
Please accept our apologies for the lack of service and inconvenience caused.
Please be advised that we are not able to view the ticket numbers provided, as they have been censored. Please take the time to respond to this message privately, with the ticket numbers, so that we may assist you.
Kind Regards,
The GloCell Team