1 reviews | Active since Jul 2011

10 Aug 2016, 12:54

No response

<p>This is my 3rd complaint for Glocell - and second on the same matter (just on Hellopeter) . Which I have not received any feedback as yet or has been resolved.</p> <p>I am still waiting for someone from Glocell to contact me regarding my issue. Billing not correct. Data being charged for at the beginning of the month when my bundles are still full. I have been struggling with this since March this year. This is unacceptable.</p> <p> </p>

0
Replies (1)
Glocell
Glocell's reply12 Aug 2016, 10:07
Official

Dear Ohna,

We are really sorry for the trouble you have gone through regarding your billing query. We assure you that our team is looking into your matter and they will help you to get to the bottom of it. Your reference number is ********** .

Warm Regards,

GloCell

Best regards,