MD
Mariska D
1 reviews | Active since Apr 2011
26 May 2016, 07:25
No response
<p> I have tried contacting Glocell telephonically numerous times, but end up holding on for 20 minutes everytime. I eventually hang up, because nobody answers. I have tried to contact them via mail twice, but no feedback after 19 days. I never entered into an agreement with Glocell and I will be sure to not let anyone I know even think about doing business with Glocell! I have paid via EFT, which has always been the case with my Autopage account. After paying via EFT a debit order also went off of my account. I never signed for a debit order and cannot resolve this as there seem to be no person working in the call centre.</p> <p> </p>
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Glocell's replyOfficial
15 Jun 2016, 16:44Dear Mariska,
We are really sorry that you have not been assisted by our support team regarding your account details. We have notified our Head Office support team of your matter and they will help you to get to the bottom of your query. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,
Glocell's reply15 Jun 2016, 16:44
Official
Dear Mariska,
We are really sorry that you have not been assisted by our support team regarding your account details. We have notified our Head Office support team of your matter and they will help you to get to the bottom of your query. We sincerely apologise for the inconvenience that this has caused you.
Warm Regards,
GloCell
Best regards,