No knowledge or stock on advertised deals...
<p>It started with me phoning to find out about a Samsung S7 Edge of which Glocell didn’t have stock off. So I went to the site looking at what they have to offer (very limited if I might add). I then saw the Cat S60 on the site that I started liking, did a bit of researched phone the store and the call centre of which they told me that they didn’t have stock either but can be ordered. So I decided that I will go to a store and apply to get it ordered on my upgrade and that I will wait a while. Getting to the store yesterday (12/12/16) the consultant with a don’t care attitude couldn’t find the deal on the Glocell system and gave me a long story of what he would need to do but I could see he wasn’t in the mood to do. I then said he is wasting my time and should leave it. his response to that was " okay thank you". Not trying to call me back and resolve the issue. If this is the service anyone can expect from Glocell then I am closing my account with them.</p>
Good Morning,
We are sincerely sorry for our delayed response.
Thank you for taking the time to contact the team; we apologise for the poor service you received.
Please be so kind as to provide us with your GloCell contact details so that we may assist you as soon as we possibly can.
Warm Regards
The GloCell Team
Good Morning,
We are sincerely sorry for our delayed response.
Thank you for taking the time to contact the team; we apologise for the poor service you received.
Please be so kind as to provide us with your GloCell contact details so that we may assist you as soon as we possibly can.
Warm Regards
The GloCell Team
Good day
Thank you for getting back to me.
I do not have an account number but my GloCell cell number is **********
I am sure you can get my details off of that and if need be give me a call.
Kind Regards
Lourens van Niekerk
Good day
Thank you for getting back to me.
I do not have an account number but my GloCell cell number is **********
I am sure you can get my details off of that and if need be give me a call.
Kind Regards
Lourens van Niekerk
