No help!

<p>My cellphone suddenly stopped making and receiving calls. It was not an airtime nor a contract issue.</p> <p>It was that Glocell suspended my service . That was the authomatic message i got when trying to make a call.</p> <p>The problem they said was my account had not been paid. WHich was very strange because my account is on deboit order</p> <p>Any case Glocell had in April taken over from Autopage my previous service provider. I had also changed banks over this period but i had updated my details with Autopage who i assumed would pass it on to GLocell in thier handover</p> <p>Any case I figured it was probably a mix up because of these changes!</p> <p> </p> <p>Well trying to get hold of Glocell to sort it out has been another story!!</p> <p>I tried calling their customer service number and after the automated options you wait and wait without further response</p> <p>They mention in the automated response that you can also email their customer support</p> <p>This I did. I got an automated response from their email system with a reference number - but that was it no further email correspondence from them</p> <p>So i tried calling again. I then got through and spoke to an assistant who wasn't all that efficient. At first she said my account was fine and shouldn't be suspended, that I was up to date with payments! Then I got her to double check the banking details ... and yes they still had my old details and so my account clearly was not paid up to date as their debit orders would not have gone off. She updated my details.</p> <p>She then put me on hold to liase with credit control department. She came back to say it was sorted they would unsuspend my account in 2-24 hours. Well that was on Sa****ay morning and my phone is still not working</p> <p>SO again i tried to phone today and i cannot get through on their customer service line</p> <p> </p> <p>PLease help!</p>