No feedback, no joy, only empty promises - nothing but frustration - Vinay Ramphal

This is the second complaint regarding the same matter. Contract was cancelled effective 30 April & month's notice was given as per T&C's. Glocell does not respond to emails & it is impossible to get through to the call center doesn't matter when you call. Only receive automated responses when emails are sent. Even went as far as send a message to the GEO on his personal Facebook to try to get anyone to return my call. My number needed to me migrated to prepaid ASAP and in the meantime I'm still on an active contract. I've done everything on my side, tried to follow up, was told the forms weren't received just to find out it actually were.Consultants promise to call,but never do.I cant tell you the frustration.Absolute no connection accept when they debit your account. Holding times are up to 15 minutes without anyone picking up. In the meantime I'm still paying for this contract which was meant to be cancelled on 30 April. I truly don't know what to do anymore. They have no complaints process in place, concerns are not dealt with & clearly top management is oblivious to what is going on in the own business. I've address the complaint on their Facebook page, still no one has contacted me. Tell me how to get rid of these PEOPLE